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WHISPER AND WILD

Privacy Policy

Our Company Privacy Policy

 

Whisper & Wild Ltd, company number 14528652, respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website or otherwise provide personal data to us via other means (such as over the telephone or by email) and explains your privacy rights and how the law in the UK protects you.

 

We will never misuse or sell your data. We ensure any data we hold is stored securely using various physical, electronic, and procedural safeguards.

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What data do we collect?

Whisper & Wild collects the following data when you voluntarily submit a contact form:

  • Your name, email address, phone number, travel plans.

 

If you make a booking, we may need to collect additional personal data, including special categories of personal data, such as:

  • Contact information (e.g., name, date of birth, contact details, address).

  • Passport details, nationality.

  • Demographic information (e.g., preferences, interests, age, family details).

  • Travel-related information (e.g., destinations, travel companions, emergency contacts, passport details, visa information, flight details, frequent flier membership).

  • Information from surveys, feedback, market research, and correspondence.

  • Dietary requirements (which may indicate religious or philosophical beliefs).

  • Health and weight information (if relevant to your booking).

 

We collect and process only the necessary data to provide the travel services you have purchased. Special category data will only be processed with your explicit consent.

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How do we collect your data?

You provide most of the data we collect directly when you:

  • Fill out a form on our website.

  • Correspond by email.

  • Speak to us on the phone.

  • Fill out a booking form.

 

We may also collect data from third parties:

  • Family members or travel companions who provide information on your behalf.

  • Our suppliers and travel partners.

  • Google Analytics (to understand website usage patterns).

 

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How will we use your data?

We collect your data to:

  • Create trips for you and your travel companions.

  • Book travel services through our travel partners.

  • Send travel-related documentation.

  • Send newsletters and/or marketing information (if you have enquired, booked, or opted in).

  • Market our business on third-party websites.

 

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How do we store your data?

Whisper & Wild securely stores your data on:

  • Google Drive: A cloud platform with encryption at rest and in transit, ensuring GDPR compliance. Google complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks (DPF).

  • HubSpot: A CRM platform used for customer relationship management. HubSpot maintains GDPR compliance, encrypts data, and applies strict access controls to protect user information.

 

Due to the nature of our business, your personal data may be transferred outside the European Economic Area (EEA) to our carefully selected suppliers. Some countries may not offer the same level of data protection as the UK. However, we ensure compliance with data protection laws and take all necessary steps to safeguard your data. Transfers occur based on contractual necessity to fulfill our agreement with you.

 

Whisper & Wild will keep your personal data for 7 years, in line with legal and accounting requirements. After this period, we will securely delete or anonymize your data.

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Marketing

We may send you information about our products, services, and those of our partner companies if you have made an enquiry, booking, or opted in.

 

Our partners include:
Trusted third-party business partners such as Google AdWords, MailChimp, and other marketing and technology service providers necessary to fulfill our services.

 

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

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Your data protection rights

Under UK data protection law, you have the following rights:

  • Right to access – Request copies of your personal data.

  • Right to rectification – Request corrections to inaccurate or incomplete data.

  • Right to erasure – Request the deletion of your personal data under certain conditions.

  • Right to restrict processing – Request to limit processing of your data under certain conditions.

  • Right to object – Object to our processing of your personal data under certain conditions.

  • Right to data portability – Request that we transfer your data to another organization or directly to you under certain conditions.

 

If you make a request, we will respond within one month. To exercise any of these rights, contact us:

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Email: travel@whisperandwild.com
Address: Signal House, Station Road, Uppingham, Oakham LE15 9TX, United Kingdom

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Cookies

Cookies are text files placed on your computer to collect internet log information and visitor behavior details. When you visit our website, we may collect data automatically through cookies or similar technology.

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For further information, visit allaboutcookies.org.

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How do we use cookies?

  • Keeping you signed in.

  • Understanding how you use our website.

 

Types of cookies we use:

  • Functionality cookies – Recognize you and remember your preferences.

  • Advertising cookies – Collect information on your website usage to tailor advertisements.

 

Managing cookies: You can set your browser to refuse cookies. However, some website features may not function properly as a result.

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Privacy policies of other websites

Our website may contain links to external sites. Our Privacy Policy applies only to our website, so we encourage you to read the privacy policies of any external sites you visit.

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Changes to our Privacy Policy

We review our Privacy Policy regularly and post updates on this page. This Privacy Policy was last updated on 2 January 2025.

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How to contact us

If you have any questions about our Privacy Policy or the data we hold on you, or if you wish to exercise your data protection rights, please contact us:

Email: travel@whisperandwild.com
Address: Signal House, Station Road, Uppingham, Oakham LE15 9TX, United Kingdom

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Contacting the Information Commissioner’s Office (ICO)

If you feel that Whisper & Wild has not addressed your concern satisfactorily, you can contact the ICO:

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Website: www.ico.org.uk
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113

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We are Whisper & Wild

Whisper & Wild Travel is a travel company that offers clients the opportunity to pursue their interests and passions, in wild and remote corners of the world. All trips uphold the highest standards in sustainable travel, offering the opportunity to combine exploration with the things you love to do, leaving only the lightest footprint.

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Registered Company Number 14528652.
Mailing address: Signal House, Station Road, Uppingham, Oakham LE15 9TX, United Kingdom.

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